koi4d Frequently Asked Questions

koi4d requires a government-issued photo ID — a valid Indonesian KTP (Kartu Tanda Penduduk), SIM (driver's license), or passport. You may also be asked to provide a selfie holding the document and proof of your registered payment method (e.g., a bank statement header showing your name and account number). KYC review is normally completed within 24 hours on business days.

On the koi4d Login page, click "Forgot Password" and enter your registered email address or mobile number. A one-time reset link or OTP code will be sent to you. If you no longer have access to your registered contact details, contact our 24/7 live chat support for assisted account recovery — identity verification will be required.

No. koi4d enforces a strict one-account-per-player policy. Duplicate accounts are detected automatically and will result in both accounts being suspended, with all bonus balances forfeited. If you have accidentally registered twice, contact our support team immediately to merge or close the duplicate before any action is taken.

You can request permanent account closure by contacting our 24/7 live chat team or emailing [email protected]. Before closure, ensure your remaining balance is fully withdrawn to your registered bank account. Account closure requests are processed within 3 business days. If the closure is linked to a gambling concern, our team will guide you through the self-exclusion process as a structured alternative.

The minimum deposit on koi4d is Rp 25.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata. There are no deposit fees charged by koi4d, though your bank or e-wallet provider may apply its own transaction charges.

The minimum withdrawal to a Bank Mandiri account is Rp 100.000. The maximum single withdrawal is Rp 50.000.000. koi4d processes withdrawal requests within 5 to 30 minutes for accounts that have completed KYC verification. Withdrawals are sent only to a bank account registered in your own name — third-party withdrawals are not permitted under any circumstances.

Yes. koi4d accepts deposits via OVO, GoPay, DANA, ShopeePay, and LinkAja. The minimum e-wallet deposit is Rp 25.000. To use an e-wallet, select your preferred provider on the deposit page — a QR code or deep link will be generated for you to complete the transfer from your e-wallet app within the allotted time window. E-wallet deposits are credited instantly in most cases.

koi4d does not charge withdrawal processing fees. However, Indonesian inter-bank transfer fees (typically Rp 2.500 to Rp 6.500 per transaction) may be deducted by the sending bank if the destination account is at a different institution. Withdrawals to the same bank as your koi4d disbursement account are generally fee-free. E-wallet withdrawals are processed at no cost to you.

A mix parlay (accumulator) combines multiple individual selections into a single bet — all selections must win for the bet to pay out. On koi4d, you can build a mix parlay across different matches and sports. The potential payout is the product of all individual odds, making it possible to win large returns from a small stake. A minimum of 3 selections is required.

Yes. koi4d's togel (Indonesia's traditional numbers lottery) games are accessible after any successful deposit — including via OVO. Navigate to the Togel section from the main game lobby. Available markets include 2D, 3D, 4D, and plug-in formats. All draw times are displayed in WIB (UTC+7). Togel winnings are credited automatically to your koi4d account balance immediately after each draw.

koi4d partners with leading international providers including Pragmatic Play, Microgaming, NetEnt, Pocket Games Soft (PGSoft), and Spribe, among others. The Slots section features thousands of titles — from classic fruit machines to modern video slots and progressive jackpots. Players searching for slot gacor (high-payout slot) titles will find a curated selection prominently featured on the lobby homepage.

RTP varies by game and provider. Most Pragmatic Play and NetEnt titles on koi4d carry an RTP between 94% and 97%. The RTP for each game is disclosed on the game's information screen before play begins. koi4d does not modify manufacturer-certified RTPs — all games run on certified random number generators (RNG) audited by independent testing laboratories.

Yes. koi4d is fully optimised for mobile browsers on both Android and iOS devices — no app download is required. Simply open your preferred browser, navigate to koi4d.ws, and log in. The full game library, sportsbook, live casino, deposit and withdrawal functions, and responsible gaming tools are all accessible on mobile with the same performance as the desktop experience.

Wagering requirements specify how many times a bonus amount must be turned over in qualifying bets before it can be withdrawn as cash. koi4d bonus wagering requirements are clearly stated in the individual promotion terms on the Promotions page. As a general principle, sports bets at minimum odds contribute 100% toward wagering, while some slot games contribute at a reduced rate. Always read the bonus terms before opting in.

Yes. koi4d offers weekly cashback promotions on selected products including the sportsbook and live casino. Cashback is calculated as a percentage of your net losses during the qualifying period and is credited to your account at the start of the following week. Cashback amounts may be subject to a minimum turnover requirement before withdrawal. Full details are available on the Promotions page.

koi4d operates a tiered VIP program where players advance through levels based on cumulative wagering activity. Higher tiers unlock benefits including faster withdrawal processing, dedicated account managers, higher deposit and withdrawal limits, exclusive promotional offers, and access to the WhatsApp VIP support line. VIP status is reviewed monthly. Contact our support team for details on your current tier standing.

You must be at least 21 years of age to register and play on koi4d. This requirement applies to all players across Indonesia — including those in Jakarta, Surabaya, Bali, Bandung, Yogyakarta, and all other regions. Age is verified during the KYC process. Any account found to belong to a person under 21 will be suspended immediately and deposits returned per our Terms and Conditions.

Log in to your account and navigate to the Responsible Gaming section within your account settings. From there you can set daily, weekly, or monthly deposit limits in IDR. Limits take effect immediately and can be reduced at any time. Requests to increase an existing limit are subject to a 7-day cooling-off period to protect you against impulsive decisions made during a session.

Self-exclusion can be requested through the Responsible Gaming section in your account settings or by contacting our 24/7 live chat support team directly. You can choose exclusion periods of 3 months, 6 months, 1 year, 3 years, or permanently. Once activated, your account is closed immediately and all marketing communications to your registered contact details are suppressed for the full exclusion period.

Yes. koi4d's In-Play Betting platform covers Timnas Indonesia (the Garuda national team) matches across the AFF Cup (Piala AFF), FIFA World Cup qualifiers, and friendly internationals. Live odds update in real time as the match progresses. You can place bets on current score, next goal, corners, bookings, and more — all within the same live match window via the In-Play Betting section.